Cookie Policy

This policy explains how our website uses cookies. We want to be clear and straightforward — our website is a simple therapy practice site, and we use cookies minimally.

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites work properly and give website owners useful information about how their site is used.

Strictly necessary cookies do not require your consent under the Privacy and Electronic Communications Regulations (PECR), as they are essential for the website to function. All other cookies are only placed on your device with your consent, obtained via our cookie banner.

What Types of Cookies Do We Use?

We use two types of cookies:

Essential cookies — These are necessary for the website to work. They cannot be switched off and do not require your consent.

Analytical cookies — These help us understand how visitors use our site so we can improve it. They are only placed on your device with your consent.

We do not use advertising, targeting, or tracking cookies. We do not run online advertising.

Third-Party Cookies

Our website is hosted on Wix, which sets the essential cookies described above as part of its platform. We also use Google Analytics, which may set cookies on your device with your consent.

Google may transfer analytics data outside the UK. Where this occurs, appropriate safeguards are in place. You can opt out of Google Analytics tracking at any time by installing the Google Analytics Opt-out Add-on: https://tools.google.com/dlpage/gaoptout

We do not use any other third-party cookies, and we do not share data with advertising networks or social media platforms.

How Can You Control Cookies?

When you first visit our site, a cookie banner will appear giving you the option to accept or reject non-essential cookies. You can change your preferences at any time.

You can also manage cookies through your browser settings:

Most browsers allow you to block or delete cookies via their settings menu.
Blocking essential (Wix) cookies may affect how the website functions.
Rejecting analytical cookies (Google Analytics) will not affect your experience on the site.

Our cookie banner gives equal prominence to "Accept" and "Reject" options. Non-essential cookies are not pre-ticked and will not be placed on your device unless you actively opt in.

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use or legal requirements. We recommend checking this page periodically. The date of the most recent update is shown below.

Questions?

If you have any questions about our use of cookies, please get in touch:

Email: lauren@urban-healing.com

Telephone: 07961 554548

You can read more about how we process your personal data in our Privacy Policy.